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Thank you for your interest in joining the Bourbon City Animal Hospital family! We look forward to offering high-quality care, hospitality, and industry-leading services for your pet. Please call us at 502-233-8111 or email us at [email protected] to schedule your pet's appointment.

Records from your previous veterinarian can be emailed to us at: [email protected]

Bourbon City Animal Hospital
101 Buchannan Avenue
Bardstown, KY 40004
Phone: (502) 233-8111
Fax: (502) 233-8558
[email protected]

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PRIVACY POLICY
Last updated June 13, 2024
This privacy notice for Bourbon City Animal Hospital, LLC ("we," "us," or "our"), describes how and why we might collect, store,
use, and/or share ("process") your information when you use our services ("Services"), such as when you:
* Visit our website at http://www.bourboncityanimalhospital.com [http://www.bourboncityanimalhospital.com], or any website of
ours that links to this privacy notice
* Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree
with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at
[email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking
the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more
about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your
information.
In what situations and with which parties do we share personal information? We may share information in specific situations and
with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be
able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your
information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request
[https://app.termly.io/notify/3b3c74d6-bc20-4170-9b80-5ba5a878fc85], or by contacting us. We will consider and act upon any
request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us
or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us
and the Services, the choices you make, and the products and features you use. The personal information we collect may include the
following:
* names
* phone numbers
* email addresses
* mailing addresses
* billing addresses
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details,
like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile
information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?"
below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to
such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
* To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested
service.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
* Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale
of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain
information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook
or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.
The profile information we receive may vary depending on the social media provider concerned, but will often include your name,
email address, friends list, and profile picture, as well as other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made
clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless
a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then
we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of
any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your own risk. You should only access the Services within a
secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such
personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such
a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children under age 18, please contact us at
[email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of
residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or
implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than
consent.
If you have questions or comments about your privacy rights, you may email us at [email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you
can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in
a revised version of this privacy notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry
or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New
Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive
details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or
delete your personal information. You may also have the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
CategoryExamplesCollected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online
identifier, Internet Protocol address, email address, and account name
NO
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
YES
C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
NO
D. Commercial information
Transaction information, purchase history, financial details, and payment information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications,
systems, and advertisements
NO
G. Geolocation data
Device location
NO
H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional
qualifications if you apply for a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an
individual’s preferences and characteristics
NO
L. Sensitive personal Information
NO
We may also collect other personal information outside of these categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
* Receiving help through our customer support channels;
* Participation in customer surveys or contests; and
* Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
* Category B - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service
provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological
development and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the
preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users,
and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. These rights include:
* Right to know whether or not we are processing your personal data
* Right to access your personal data
* Right to correct inaccuracies in your personal data
* Right to request the deletion of your personal data
* Right to obtain a copy of the personal data you previously shared with us
* Right to non-discrimination for exercising your rights
* Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under
California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly
significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
* Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable
law, including California's and Delaware's privacy law)
* Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law,
including Oregon’s privacy law)
* Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy
law)
* Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request
[https://app.termly.io/notify/3b3c74d6-bc20-4170-9b80-5ba5a878fc85], by emailing us at [email protected], or by
referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in
accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the
information in our system. We will only use personal information provided in your request to verify your identity or authority to
make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that
you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity
before processing your request and the agent will need to provide a written and signed permission from you to submit such request
on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by
emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to
the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint
to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a
request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top
of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post
at:
Bourbon City Animal Hospital, LLC
101 Buchannan Ave
Bardstown, KY 40004
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the
personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may
be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill
out and submit a data subject access request [https://app.termly.io/notify/3b3c74d6-bc20-4170-9b80-5ba5a878fc85].

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Home

Meet The Team

General Services

Advanced Procedures

New Clients

Appointments & Policies

News

Icon Image Credits